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Identification Requirements (100 Points of ID)
| For legal and client security purposes, for any major changes to be made to an account, we require the submission of 100 points of identification to be provided.
The following reasons may apply for Proof of ID to be supplied:
- Account Information Validation
- SSH Access Applications
- Security Details Incorrect/Misplaced/Forgotten
- Incorrect Client Details Supplied
Proof of Account Ownership may also be requested if details listed on the account do not match that provided to us.
The table below outlines the Identification documents accepted when making major changes to your account.
* indicates required document
Documents that can be used for the 100-point identification check
| Document | Points |
| Passport (current or expired within past 2 years, but not cancelled) |
70* |
| Birth Certificate |
70* |
| Citizenship Certificate |
70* |
| Australian driver's licence |
40 |
| Public Service Employee ID card |
40 |
| Social Security Card |
40 |
| Tertiary Education Student ID card |
40 |
| Mortgage documents |
35 |
| Letter from employer (current or within last 2 years) |
35 |
| A Rating Authority eg. land rates |
35 |
| Utility bill eg. electricity, gas or telephone |
25 |
| ATM card, credit card, bank book, bank statement |
25 |
| Council Rates Notice |
25 |
| Medicare Card |
25 |
| International driver's licence |
25 |
| Marriage certificate |
25
|
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